B&B Electronics RT3G-304B1003 - Quick Start Guide - Manual (Page 2)

Troubleshooting
Two Easy Ways to Avoid a Call...
Fast and easy on the web: www.bb-elec.com
Cellular Networking Kit
SPECTRE RT3G-30xB1003
and JAZZ SIM
© 2011 B&B Electronics Manufacturing Company
1-888-948-2248 | Europe: +353 91 792444
www.bb-elec.com
Recommended Accessories
You can use your
smart phone to access
complete documentation
on our website. Simply
scan the code to the
right.
First Things First...
Before you begin, be sure you have
the following:
707 Dayton Road | PO Box 1040 | Ottawa, IL 61350
Phone: 815-433-5100 | Fax: 815-433-5109
www.bb-elec.com | E-mail: [email protected]
Document number – pn710_00012_00_R000_SPECTRE_3G_JAZZ_R001_1313qsg
Q. How much data will my router use?
A. This highly depends upon on the application. A
typical Video frame uses 340K bytes. 32k/HR is
used in carrier/router admin data. Features such as
“Check Connection to Mobile Network” can cause
data to be used.
Q. My JAZZ portal shows 0 0 0 for data
activity.
A. The SIM is not activated correctly. Contact
DigiKey.
Q. JAZZ portal is rejecting SIM card # and/
or Activation ID#.
A. This is most likely the activation key DigiKey sent.
Contact Digikey directly. This may require DigiKey
to update customer info with JAZZ
Q. Does B&B have access to the JAZZ
customer portal for the purposes of
troubleshooting customer issues?
A. No. Digikey will need to be contacted for all
portal and SIM issues.
Q. Is SMS Supported?
A. No. This means Router SMS features will not
operate.
SPECTRE 3G
SIM Card
Power Supply
Crossover UTP cable
External Antennas
DIN rail adapter
Installation CD
Q
uick
S
tart
G
uide
Cellular Antennas
http://search.bb-elec.
com/?s=485success&q=antenna
Ethernet Cables
http://search.bb-elec.com/
?q=ethernet+cable