Rough Country RS9500S - Manual (Page 10)

TWO (2) YEAR WARRANTY FOR MECHANICAL COMPONENTS
LIMITED ONE (1) YEAR WARRANTY FOR ELECTRICAL COMPONENTS
ROUGH COUNTRY warrants to the original purchaser that (a) the mechanical components of the Rough Country winch
will be free of defects in material and workmanship for a period of two (2) years, and (b) the electrical components will be
free of defects in material and workmanship for a period of one (1) year from the original purchase date. The warranty ap-
plies to the original purchaser of the winch. To obtain any warranty service, you must provide Rough Country with proof of
purchase and date of purchase to Rough Country; such as a copy of the original purchase receipt. This warranty does not
cover the removal or reinstallation of the winch. Rough Country will; at its option, repair , replace or refund the purchase
price of a defective winch or component, provided you return the defective winch or component during the warranty period,
transportation charges prepaid, to Rough Country’s service department or factory authorized service center. Upon approval
to return the winch from Rough Country and after receiving a RGA from Rough Country, attach your name, address, tele-
phone number, a description of the problem and a copy of your receipt and original bill of sale bearing the Rough Country
serial number of the defective winch and date of purchase.
This warranty does not apply (1) to finish and wire rope, or (2) if the winch has been damaged by accident, abuse, misuse,
collision, overloading, modification, misapplication, improper installation, or improper service. This warranty is void if a
Rough Country serial number has been removed or defaced. Commercial or industrial use or application, or any hoisting
application of the winch voids the warranty.
THE WARRANTY SET FORTH ABOVE IS THE ONLY WARRANTY. THERE ARE NO OTHER WARRANTIES, EX-
PRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITMESS FOR A PARTICULAR PURPOSE.
TO ONE (1) YEAR FROM THE DATE OF ORIGINAL RETAIL PURCHASE OF THE PRODUCT.
No Rough Country dealer, agent or employee is authorized to make any modifications, extension or addition to this war-
ranty.
ROUGH COUNTRY SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES (INCLUDING BUT NOT LIMITED TO, LOST PROFITS, DOWN TIME OR LOSS OF USE). UNDER ANY
LEGAL THEORY, EVEN IF ROUGH COUNTRY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some dates do not allow the exclusion of implied warranties or the exclusion or limitation of liability for incidental or conse-
quential damages or limitations on how long an implied warranty lasts. So the above limitation or exclusion may not apply to
you. This warranty gives you specific legal rights, you may also have other rights that vary from state to state.
Rough Country reserves the right to change product design without notice. In situations in which Rough Country has
changed a product design, Rough Country shall have no obligation to upgrade or otherwise modify previously manufactured
products.
Warranty inquiries and products returned for warranty service should be sent to:
ROUGH COUNTRY RECOVERY SYSTEMS
2051 EAST COURT STREET, DYERSBURG TENNESSEE 38024
LOCAL:731-285-9000 TOLL FREE:800-222-7023
Products Covered By This Warranty
Products Covered By This Warranty
Recreational vehicle winches
Products Not Covered By This Warranty
Finish and wire rope for recreational vehicle winches
Rough Country, Inc 800-222-7023