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Network configuration, No image, Slow image – Velleman CAMIP7N User Manual

Page 28: Camera not available via internet, Technical specifications

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CAMIP7N

V. 04 – 23/09/2013

28

©Velleman nv

Network configuration

Check if your HTTP server software is configured and running

properly.

If the camera is behind a firewall, make sure the firewall software

is allowing inbound connections on port 80. If not, use an
alternate port. The same goes for certain anti-spam and anti-virus
software packages.

If the camera is behind a cable/DSL router, make sure to

configure port forwarding properly. Refer to the user manual of
the router.

No image

Video streaming is transmitted by the ActiveX controller. If this

controller is not installed properly, no video image is shown.

When you install the IP Camera Tool, the ActiveX controller is

installed at the same time. If not, download the ActiveX controller
from the internet and set the safety properties of your web

browser so it accepts ActiveX content.

Slow image
The frame rate of the shown video depends on a number of external
factors, e.g.:

Network bandwidth
PC performance and display settings
Number of visitors that are viewing the camera simultaneously
Network equipment (e.g. use a switch instead of a hub for

multiple IP cameras).

Camera not available via internet
Possible reasons may include:

ActiveX controller is not installed or not working properly.
The port of the IP camera is blocked by a firewall or anti-virus

software. In this case, try using a different port number.

Port mapping failed. Either enable UPnP (via UPnP Settings) or

edit the routers Virtual map list (refer to the user manual of your

router).

14. Technical specifications

pick-up element

1/5" colour CMOS sensor

lens

f2.8mm / F2.4