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Possible error messages – Velleman CAMIP7N User Manual

Page 20

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CAMIP7N

V. 04 – 23/09/2013

20

©Velleman nv

4. If authentication for the mailbox is required, select the checkbox

and enter user name and password in the appropriate fields.

5. If the Report Internet IP by Mail box is selected, a mail is sent

whenever a camera comes online (for example after reboot) or a
change in IP address occurs.
Make sure the port is correctly mapped to the router.

Click Submit to save the data before performing a „mail test‟.

Possible error messages
Following error messages may appear:

Error message

Possible solution

Cannot connect to the server

Check network cables and
settings.

Network error. Please try
later.

Check network cables and
settings.

Server error.

Check the server.

Incorrect user or password.

Make sure to enter the right
user name and password.

The sender is denied by the

server.

Check whether the user needs

authentication.

The receiver is denied by the
server.

Could be due to anti-spam
settings of the server.

The message is denied by the
server.

Could be due to anti-spam
settings of the server.

The server does not support
the authentication mode used

by the device.

Try without authentication or
use a different server (sender

address).