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Appendix, Troubleshooting – VTech FS6224_-2-21-3 Manual User Manual

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Appendix

Appendix

Troubleshooting

I subscribe to a nontraditional telephone service that uses my computer to

establish connections, and my telephone doesn’t work.

Make sure your computer is powered on.
Make sure your Internet connection is working properly.
Make sure that the software is installed and running for your nontraditional telephone service.
Make sure to plug your USB telephone adapter into a dedicated USB port on your computer.

Do not plug into a multiple port USB hub (USB splitter) that is not powered.
In a few rare instances, the USB port on your computer may not have enough power. In

these instances, try using a USB hub with its own external power supply.
If you are using a firewall, it may prevent access to your nontraditional telephone service

provider. Contact your service provider for more information.

I have accidentally set my LCD language to Spanish or French, and I don’t know

how to change it back to English.

While the phone is in idle mode or on a call, press

MENU once then enter the code 364#

and then press

OFF.

To register HS and See manual appears alternately on the handset and it does

not work at all.

The handset may be deregistered from the telephone base. Follow the steps below to

register the handset to the telephone base.

1. Remove the handset from the telephone base.
2. Press and hold

/FIND HANDSET on the telephone base for about four seconds.

3. Then press

# (pound key) on the handset. It displays Registering... and then Registered

briefly. You hear a confirmation tone when the registration process completes.

Common cure for electronic equipment.

If the telephone is not responding normally, put the cordless handset in the telephone base.

If it does not respond, try the following (in the order listed):

Disconnect the power to the telephone base.
Disconnect the battery on the cordless handset.
Wait a few minutes before connecting power to the telephone base.
Install the battery again and place the cordless handset in the telephone base.
Wait for the cordless handset to synchronize with the telephone base. Allow up to one

minute for this to take place.




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