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3 additional technical support, Service – American Magnetics 05200PS-430-601 Integrated Power Supply System User Manual

Page 164

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146

Rev. 5

Service

Troubleshooting Hints

3. Check your host communications software and make sure it is

recognizing the return termination characters from the Model 430

Programmer. The return termination characters are .

4. If the Model 430 Programmer is responding repeatedly with errors,

try a device clear command (DCL) or powering the Model 430

Programmer off and then back on. Be sure you are sending valid

commands.

5.2.18 Magnet current drifts unacceptably while PSwitch cooling

1. Set the PSwitch Cooling Gain to 25% and cool the switch. Observe

the current on the front of the Model 430 Programmer while the

persistent switch is cooling

2. If the switch will not lock (cool to superconducting), resulting in a

PSW lock error, reduce the PSwitch Cooling Gain by several

percent and attempt cooling the switch again.

3. If the switch cools but the magnet current has excessive drift

during cooling, increase the PSWitch Cooling Gain value by several

percent.

5.2.19 Model 430 appears to lock up when connecting to network

Note

If the IP Address Assignment value is changed, the Model 430

Programmer power must be cycled off for at least 15 seconds and

then back on to complete the change.

On power-up, when connecting via Ethernet (Internet Protocol), the

Model 430 will display the firmware version screen until an IP

address has been obtained. On busy or slow networks, IP address

assignment may take several seconds (even as much as a minute or

so on very slow networks). The additional time required may give

the temporary false appearance of Model 430 "lockup".

5.3 Additional Technical Support

If the cause of the problem cannot be located, contact an AMI Technical

Support Representative at (865) 482-1056 for assistance. The AMI

technical support group may also be reached by internet e-mail at

[email protected]

. Additional technical information,

latest software releases, etc. are available at the AMI web site at:

http://www.americanmagnetics.com