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Material or equipment return, A. shipment information, B. return material authorization – ACR&Artex ME406 HM User Manual

Page 47

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25-62-30

Page 47 of 84

Jun 25/13

ARTEX PRODUCTS / ACR ELECTRONICS, INC

DESCRIPTION, OPERATION, INSTALLATION AND MAINTENANCE MANUAL

ME406 (453-6603), ME406HM (453-6604)

TASK 25-62-30-500-801

3. Material or Equipment Return

SUBTASK 25-62-30-510-001

A. Shipment Information

(1)

If any material or equipment is to be returned to the factory, under warranty or otherwise,

ACR Electronics must be notified prior to shipment with the following information:

Model and serial number of equipment being returned,

Date purchased,

Date placed in service,

Number of hours in service,

Nature and cause of failure, and

Remarks, if any.

SUBTASK 25-62-30-580-001

B. Return Material Authorization

(1)

Upon receipt of such notice, ACR Electronics, Inc. will issue a Return Material Authorization

(RMA) number which then authorizes return of the material or equipment. Contact ACR

Electronics to obtain the RMA number at the address below:

(a)

Failure to obtain a RMA number and provide the details listed in SUBTASK 25-62-30-510-

001 on page 47 may cause unnecessary delay and/or rejection of the returned material

or equipment.

(b)

All material or equipment returned to the factory must be freight prepaid.

(c)

Acceptable methods of shipment for international return are Airborne, Burlington Air,

DHL, Emery, Federal Express, UPS International, and World Wide only.

NOTE: Do not use “International Commercial Airlines”, such carriers may cause a loss

of returned material or equipment.

Repair and Overhaul

ACR Electronics, Inc.

5757 Ravenswood Road

Fort Lauderdale, FL 33312, USA

Phone: (954) 981-3333

Fax: (954) 983-5087