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Out of warranty service – Xantrex Technology 1000 User Manual

Page 64

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Warranty and Return

975-0127-01-01

WA–5

Out of Warranty Service

If the warranty period for your XPower Inverter 1000 has expired, if the unit was damaged by misuse or
incorrect installation, if other conditions of the warranty have not been met, or if no dated proof of
purchase is available, your inverter may be serviced or replaced for a flat fee.
To return your XPower Inverter 1000 for out of warranty service, contact Xantrex Customer Service for
a Return Material Authorization (RMA) number and follow the other steps outlined in “Return
Procedure” on page WA–4.
Payment options such as credit card or money order will be explained by the Customer Service
Representative. In cases where the minimum flat fee does not apply, as with incomplete units or units
with excessive damage, an additional fee will be charged. If applicable, you will be contacted by
Customer Service once your unit has been received.