Zoom 10BaseT User Manual

Page 38

Zoom 10BaseT Cable Modem User’s Manual

Problem: The Cable Modem’s SYNC light blinks for 5

minutes, goes off, comes on again and repeats.

Solution:

• Make sure the connection is secure.
• Check with your cable service provider to make sure

that high speed access is available and running.

• In rare instances, the cable signal may be low. Be sure

the modem is attached to one of the ports on the first

splitter after the cable enters your home or office (see

• Make sure there is no video amplifier on the same line

with the cable modem. (A video amplifier prevents

data from returning to the cable provider’s central

office.)

Tip: When your cable modem service is restored after a

disruption, if you are having difficulty communicating,

disconnect and then reconnect the power, and let the

modem go through the synchronization process again.