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ZyXEL Communications Prestige 2002 Series User Manual

Page 20

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Prestige 2002 Series

20

PROBLEM CORRECTIVE

ACTION

Cannot get a LAN IP
address from the ISP.

If the ISP checks the user ID, check your service type, user name, and password in the
ETHERNET screen.

Cannot access the
Internet.

Verify the Internet connection settings in the ETHERNET screen.

Make sure you entered the correct user name and password if you are using PPPoE.

The telephone port
doesn’t work or there
is no dial tone.

Check the telephone connections.

Make sure you have the VoIP screen properly configured.

VoIPon Solutions www.voipon.co.uk [email protected] Tel: +44 (0) 1245 600560