Problem, Solution – Zoom ADSL X4 User Manual

Page 58

ADSL X4 User's Guide

•

Verify that your service provider’s ADSL connection is

functioning properly. (Place a call to your service provider’s

customer support department to verify this.)

•

Verify that your TCP/IP network settings are properly

configured on your computer. To do this, refer to the

appropriate section.
! If you are using Macintosh, see Macintosh TCP/IP

Settings on page 51.

! If you are using Windows, see Windows TCP/IP

Settings on page 54.

Problem

My X4’s LINK light continually blinks and does not stay solidly lit.

Solution

There are several issues that could cause this problem. Check these
items:

•

Ensure that the phone cord is firmly plugged into the wall jack

and the ADSL jack on the back of the X4 (not the PHONE

jack on the back of the modem).

•

Verify that the jack the phone cord is connected to is enabled

for ADSL service. Unless your service provider has enabled it,
you cannot use a standard telephone jack for ADSL service.

•

Your phone cord may be defective. Replace the phone cord

with a known good one.

•

You have installed phone filters on all the phones and fax

machines using the same ADSL line as the X4. These devices
can produce noise and interfere with your ADSL connection.