Whirlpool 66161279 - Manual (Page 18)

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Air conditioner seems to run too much
■ The current air conditioner replaced an older model. The
use of more efficient components may cause the air
conditioner to run longer than an older model, but the total
energy consumption will be less. Newer air conditioners do
not emit the “blast” of cold air you may be accustomed to
from older air conditioners, but this is not an indication of
lesser cooling capacity or efficiency. Refer to the efficiency
rating (EER) and capacity rating (in Btu/h) marked on the air
conditioner.
■ The air conditioner is in a heavily occupied room, or heat-
producing appliances are in use in the room. Use exhaust
vent fans while cooking or bathing and try not to use heat-
producing appliances during the hottest part of the day. A
higher capacity air conditioner may be required, depending
on the size of the room being cooled.
Air conditioner cycles on and off too much or does not
cool room in cooling mode
■ The air conditioner is not properly sized for your room.
Check the cooling capabilities of your window air conditioner.
Window air conditioners are not designed to cool multiple
rooms.
■ The filter is dirty or obstructed by debris. Clean the filter.
■ The inside evaporator and outside condenser coils are
dirty or obstructed by debris. See “Annual Maintenance.”
■ There is excessive heat or moisture (open container
cooking, showers, etc.) in the room. Use a fan to exhaust
heat or moisture from the room. Try not to use
heat-producing appliances during the hottest part of the day.
■ The louvers are blocked. Install the air conditioner in a
location where the louvers are free from curtains, blinds,
furniture, etc.
■ The outside temperature is below 65°F (18°C). Do not try to
operate your air conditioner in the cooling mode when the
outside temperature is below 65°F (18°C).
■ The temperature of the room you are trying to cool is
extremely hot. Allow extra time for the air conditioner to cool
off a very hot room.
■ Windows or doors to the outside are open. Close all
windows and doors.
■ The temperature setting is not set to a cool enough
setting. Adjust the temperature to a cooler setting by
pressing the minus button to reduce the temperature. Set the
Fan Speed control to the highest setting.
Water drips from cabinet into your house
■ The air conditioner is not properly leveled. The air
conditioner should slope slightly downward toward the
outside. Level the air conditioner to provide a downward
slope toward the outside to ensure proper drainage. See the
Installation Instructions.
NOTE: Do not drill a hole into the bottom of the metal base
and condensate pan.
Normal Sounds
When your air conditioner is operating normally, you may hear
sounds such as:
■ Droplets of water hitting the condenser, causing a pinging or
clicking sound. The water droplets help cool the condenser.
■ Air movement from the fan.
■ Clicks from the thermostat cycle.
■ Vibrations or noise due to poor wall or window construction.
■ A high-pitched hum or pulsating noise caused by the modern
high-efficiency compressor cycling on and off.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory-specified replacement parts. Factory-specified
replacement parts will fit right and work right because they are
made with the same precision used to build every new appliance.
To locate factory-specified replacement parts in your area, call
your nearest designated service center.
In the U.S.A.
Call the Whirlpool Customer eXperience Center toll free:
1-800-253-1301. In Puerto Rico, call 1-787-999-7400.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Installation information.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■ Referrals to local dealers, repair parts distributors and service
companies. Whirlpool designated service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.