VIEWSONIC VS13426 - Manual (Page 54)

ViewSonic VPC220 47
Troubleshooting
This chapter contains a list of common problems that you might experience when
using your computer, and techniques to try and overcome the problem. If you need
additional help, contact Customer Support.
My All-in-One PC does not start.
● Check that the All-in-One PC is connected to an electrical outlet and it is turned
on.
● Check that the power cord and all cables are connected firmly.
When I turn on my computer, the message “Operating system not
found” appears or Windows does not start
● Check if there is a non-bootable CD inside the optical disk drive. If there is a
non-bootable CD in the drive, remove the CD then restart the computer.
● Check boot settings in the BIOS Setup Utility, see Chapter 4.
My LCD does not display anything
● Check that the All-in-One PC is connected to an electrical outlet and it is turned
on
● The All-in-One PC may be in Standby mode. Press any key to activate the
display.
My computer “locks up”
● Try restarting the All-in-One PC. On the Windows taskbar, click Start > Turn Off
Computer > Restart.
● Press the power switch.
● If your computer locks up while playing a DVD-ROM/CD-ROM, stop the
DVDROM/CD-ROM, and restart the computer by pressing Ctrl+Alt+Delete.
I cannot play a CD-ROM
● Make sure the label of the CD-ROM is facing up.
● If the CD-ROM requires software, make sure the software is installed according
to the program’s instructions.
● Moisture condensation may have occurred. Leave the computer for at least 1
hour while the computer is turned on.
● Clean the CD-ROM.
● Check the speaker volume.