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Troubleshooting, Common issues, Common.issues – Uniden DECT2085 User Manual

Page 56

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55

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roubleshooting

56

Troubleshooting

Common Issues

If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve
your.problem,.please.call.our.Customer.Hotline.(see.the.inside.of.the.back.cover.for.contact.information).

When you have this

problem...

Try...

The.charge.LED.won’t.
illuminate.when.the.handset.
is.placed.in.the.cradle.

Checking.the.AC.adapter.connection.(see.page.7).
Re-seating.the.handset.in.the.cradle..
Cleaning.the.charging.contacts.on.the.handsets.(see.page.54)..



The.audio.sounds.weak..

Moving.the.handset.closer.to.the.base.
Moving.the.handset.and/or.base.away.from.metal.objects.or.appliances.and.try.
again.


No.handsets.can.make.or.
receive.calls..

Checking.the.telephone.cord.connection..If.CHECK.TEL.LINE.appears.on.the.
base.display,.the.telephone.cord.may.not.be.connected.correctly.(see.page.9).
Disconnecting.the.base.AC.adapter..Wait.a.few.minutes,.then.reconnect.it.(see.
page.7).
Asking.your.telephone.company.if.they.use.pulse.dialing.(see.page.0).

A.single.handset.can’t.make.
or.receive.calls.(but.other.
handsets.can).

Checking.the.battery.pack.connection.(see.page.6).
Charging.the.battery.for.5.to.20.hours.
Moving.the.handset.closer.to.the.base.
Making.sure.the.line.is.not.in.use..If.an.outside.call.is.already.using.a.line,.you..
cannot.use.that.line.to.make.another.outside.call.
Resetting.the.handset.(see.page.57).