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Appendix 14, Diagnostic tools for ip – TANDBERG 1000 MXP User Manual

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Appendices

213

Appendix 14

Diagnostic Tools for IP


To use these tools, will require using a PC and setting up a telnet session towards the system.

Q.931

To show Q.931 trace during a call you need to issue the command

syslog on

.One can get traces

for RAS, Q.931 and H.245 with this command. It is a complex trace and requires an extensive
knowledge in H.323 signalling to be understood.

Ping

Ping is used to see if the system is able to reach a specific IP-address, using a mechanism in IP
called ICMP. If the system is unable to register to its gatekeeper, or if it is unable to dial a specific
endpoint, one can use ping to see if there is at least an IP-route to the gatekeeper or to the
endpoint. In case you have problems, one would first ping the default gateway, then the
gatekeeper, and then the other endpoint.

Traceroute

Traceroute does exactly that; it traces the route an IP-packet takes to reach its destination and
displays all router hops. Traceroute is very useful for seeing exactly where there is a routing-
problem in the IP-network, and for checking where transport-delay is introduced.

Layer 4 Ports used in H.323 calls

The layer 4 ports used by the system in a H.323 call can be defined as follows:

Dynamic: The ports are allocated at random from 2048 to 65535.

Static: Will use the predefined layer 4 ports listed in the tables below.


Point-to-point + Duo Video

Function

Port

Type

Gatekeeper Discovery (RAS)

1719

UDP

Q.931 Call Setup

1720

TCP

H.245

Range 5555-5565

TCP

Video

Range 2326-2341

UDP

Audio

Range 2326-2341

UDP

Data/FECC

Range 2326-2341

UDP