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Section 5 – where to get help, Obtaining technical assistance, Worldwide web support – TROY Group TROY200 Series User Manual

Page 26: Technical support, User’s guide

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User’s Guide

Document #40181-120 Rev. A

5-1

Section 5 – Where to Get Help

Obtaining Technical Assistance

TROY technical support is available to assist you with any questions concerning the setup, operation, or
maintenance of your TROY200 Series Print Server.

Worldwide Web Support

Located at

http://www.troygroup.com/wireless

, the TROY web site provides answers to many common

technical questions and also includes copies of product manuals and literature, as well as utilities and
firmware load images.

Technical Support

North and South America

If you need to talk to one of our Technical Support Specialists, our support line is open Monday through
Friday, 8 AM to 8 PM, Eastern Standard Time.

U.S. 48 contiguous States: (800) 332-6427
Canada, Alaska, Hawaii, and South America: +1-304-232-0899
E-Mail :

[email protected]


Europe

Technical support is available in either German or English from Monday through Thursday, 9 AM to 12
PM and 1 PM to 5 PM, and on Friday from 9 AM to 12 PM and 1 PM to 4 PM.

Phone: +49-7032-9454-21
E-Mail :

[email protected]

Web:

http://www.troygroup.de