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Starting your device in the safe mode, Emergency recovery – Dell STREAK 7 User Manual

Page 135

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Troubleshooting

135

Starting Your Device in the Safe Mode

If you find your device does not work as expected because of an
application you installed, try to start your device in the Safe mode. In
the Safe mode, all third-party applications are disabled and you can
remove any problematic applications to continue using your device
normally.

To enter the Safe mode:

1

Ensure that your device is powered off.

2

Press and hold the Power and Sleep/Wake button

to turn on

your device.

The DELL logo appears twice as the device starts up.

3

When the DELL logo appears the second time, touch and hold the

Menu button

until “Safe mode” appears at the bottom of the

screen.

NOTE:

To exit Safe mode, turn off your device and turn it on again.

Emergency Recovery

If your device does not turn on or respond due to corrupt system files,
you can perform an emergency recovery by restoring your device to
the factory default state, or by upgrading the software on your device.

To restore your device to the factory default state

1

Press and hold the power button

and then touch the Power

off option on the screen to turn off the device.

2

Press and hold the volume up button

, and without

releasing

press and hold the power button

, until the

configuration menu appears on the screen.

3

To restore the device to the factory default state, press the
volume up button

or the volume down button

to

move the highlight bar on the menu to either of these options:

LG7_bk0.book Page 135 Tuesday, March 15, 2011 12:47 PM