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Troubleshooting guidelines – TurboChef Technologies TDO30 * 240 User Manual

Page 43

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QuesTioNs relaTed To CleaNiNG The oveN:

What is the best way to clean the outside of the oven?
is there anything that i should avoid?

A mild cleaner and soft rag work best to clean the outside of the
oven. It is best to avoid anything abrasive like steel wool pads and
Comet type cleansers as they can possibly scratch the outside of
the oven.

What if i accidentally scratch the outside surface of the oven?

If it is a very shallow scratch on the stainless steel use a polishing
compound to rub it out.

QuesTioNs relaTed To oveN souNds:

Can i change the volume or turn the sounds off completely?

You can not adjust the volume, however you can turn the different
sound on and/or off. See page 20 for further details.

do i have to address the oven the moment i hear a tone?

No. There are only two instances where a tone indicates a limited
amount of time to address the oven – the 80% checkpoint and the
100% checkpoint. At the 80% checkpoint, the oven will continue
cooking after 30 seconds if nothing is done (page 11). At the end of
the cook cycle, you will have 3 minutes before the oven assumes
the product is done and advances (page 12).

reference

Troubleshooting Guidelines

In the event that something is not working correctly on the oven, the display will show an error message
and suggest that you call for service. Before calling for service, reference the following table for problems
that you may be able to fix yourself.

probleM

possible soluTioN(s)

Displays and indicator lights are not working

Check that oven is receiving power.

Cook Navigator Screen is too dark or light

Adjust the brightness of the display – see Oven Setup, page 20.

Sounds are not working

Check that the volume is turned on – see Oven Setup, page 20.

Oven sounds are too loud or soft

Adjust the volume – see Oven Setup, page 20.

Menus are in the wrong language

Make sure desired language is selected – see Oven Setup, page 20.

Units and Measurements are displayed in metric

Change the Units and Measurements – see Oven Setup, page 20.

and I want standard or vice versa

I forgot to save my changes to a recipe recently cooked

See Cooking a Recently Cooked Dish, page 7. Select “Save as Favorites.”

Clock is set to the wrong time

Use the Set Timer Knob to reset. See page 6.

Oven light bulb is burned out

Call Customer Service at 866.44serve to order a replacement bulb.

Instructions and all necessary components included with each bulb.

Oven Timer does not count down

Make sure the Set Timer Knob is pressed back into its original position.

I experienced interference with my wireless phone

900MHz cordless phones are recommended to limit interference also try

operating the wireless network on channel 1 if possible.

This manual is related to the following products: