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Appendix i. tripp lite warranty information, Limited warranty, Customer remedies – Tripp Lite B050-000 User Manual

Page 117: No other warranties, No liability for consequential damages, I. tripp lite warranty information, 109 customer remedies, 109 no other warranties, 109 no liability for consequential damages

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Appendix I. Tripp Lite Warranty Information

Limited Warranty

Tripp Lite, 1111 W. 35th Street, Chicago, IL 60609 USA (“Tripp Lite”) manufactures its
hardware products from parts and components that are new or equivalent to new in
accordance with industry-standard practices. Tripp Lite warrants that the hardware
products including the firmware will be free from defects in materials and work-
manship under normal use. Any implied warranties on the Tripp Lite firmware and
hardware are limited to 24 months, respectively, beginning on the date of invoice.
Some states/jurisdictions do not allow limitations on duration of an implied war-
ranty, so the above limitation may not apply to you. Additionally Tripp Lite grants a
special warranty for 6 month.

Customer Remedies

Tripp Lite’s entire liability and exclusive remedy shall be, at Tripp Lite’s option, ei-
ther (a) return of the price paid, or (b) repair or replacement of the firmware or hard-
ware that does not meet this Limited Warranty and which is returned to Tripp Lite
with a copy of your receipt. Damage due to shipping the products to you is cov-
ered under this warranty. Otherwise warranty does not cover damage due to exter-
nal causes, including accident, abuse, misuse, problems with electrical power, servic-
ing not authorized by Tripp Lite, usage not in accordance with product instructions,
failure to perform required preventive maintenance and problems caused by use of
parts and components not supplied by Tripp Lite. Any replacement hardware will
be warranted for the remainder of the original period or thirty (30) days, whichever
is longer. Tripp Lite will repair or replace products returned to Tripp Lite’s facility.
To request warranty service you must inform Tripp Lite within the warranty period.
If warranty service is required, Tripp Lite will issue a Return Material Authoriza-
tion Number. You must ship the products back to Tripp Lite in their original or an
equivalent packaging, prepay shipping charges, and insure the shipment or accept
the possibility of loss or damage during shipment.

No Other Warranties

To the maximum extend permitted by applicable law, Tripp Lite disclaim all other
warranties, either express or implied, including, but not limited to implied war-
ranties of merchantability and fitness for a particular purpose, with regard to the
firmware, the accompanying written materials, and any accompanying hardware.
This limited warranty gives you specific legal rights. You may have others, which
vary from state/jurisdiction to state/jurisdiction.

No Liability For Consequential Damages

To the maximum extent permitted by applicable law, in no event shall Tripp Lite be
liable for any damages whatsoever (including without limitation, special, incidental,
consequential or indirect damages for personal injury, loss of business information,
or any other pecuniary loss) arising out of the use of or inability to use this product,
even if Tripp Lite has been advised of the possibility of such damages. In any case,
Tripp Lite’s entire liability under any provision of this agreement shall be limited to
the amount actually paid by you for the firmware and/or hardware. Because some
states/jurisdictions do not allow the exclusion or limitation of liability for consequen-
tial or incidental damages, the above limitation may not apply to you.

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