TurboChef Technologies 2020 HIGH h User Manual

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T R O U B L E S H O OT I N G

Issue

Possible Cause(s)

Resolution

No power to oven.

- Oven is not plugged in.

- Main circuit breaker is

tripped.

- Plug oven in.

- Verify wall circuit breaker is on. Reset breaker

and then power oven back on.

Oven is not warm-
ing up properly.

- Oven is in the off state.

- Oven has been switched off at

the main circuit breaker.

- Problem with the heater.

- Select a cooking profile.

- Press the back/off key until the oven is in the

off state – leave for two minutes. Unplug the
oven – leave for two minutes. Re-plug in the
oven, switch on the isolator/main power supply
and select a cooking profile.

- Call customer service.

Oven is not cook-
ing properly

- Oven is not clean.

- Incorrect cooking profile or

belt speed was selected for the
product.

- Product was not cooked from

correct starting state, e.g.
chilled, frozen, etc.

- Clean the oven following the weekly cleaning

instructions on pages 5-7.

- Ensure that the correct cooking profile is

selected for the product.

- Ensure product is in the correct state before

being placed in the oven.

F1: Blower Failure

- Oven power interrupted.

- Verify wall circuit breaker is on. Reset breaker

and then power the oven back on. Press the
back/off key until the oven is in the off mode –
leave for two minutes. Unplug the oven – leave
for two minutes. Re-plug in the oven, switch
on the isolator/main power supply and select a
cooking profile.

F2: Low Temp
During Cook

- Oven power interrupted.

- Excessive load.

- Oven is not clean.

- Oven not fully warmed up.

- Defective heater.

- Blower motor not running.

- Low supply voltage.

- Verify wall circuit breaker is on. Reset breaker

and then power oven back on.

- Reduce load.

- Clean the oven following the weekly cleaning

instructions on pages 5-7.

- Press the back/off key until oven returns to the

oven off mode. Re-select the cooking profile
and allow oven to reheat.

- Call customer service.

- Call electrician to improve power supply.