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Onkyo AV RECEIVER TX-NR5009 User Manual

Page 89

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89

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There’s no sound

The Zone 2/3 speakers produce no sound

Can’t access the server or Internet radio

Playback stops while listening to music files on
the server

Can’t connect to the AV receiver from a Web
browser

Can’t access the music files on a USB device

Standby power consumption

The sound changes when I connect my
headphones

The speaker distance cannot be set as required

The display doesn’t work

How do I change the language of a multiplex
source

The

functions don’t work

The functions System Off/Auto Power On and
Direct Change don’t work for components
connected via

When performing “Automatic Speaker Setup”,
the measurement fails and the message
“Ambient noise is too high.” is displayed.

Zone 2/3

Only components connected to analog inputs can be
played in Zone 2/3.

See “Multi Zone” for the conditions in which
Powered Zone 2/3 cannot be used.

72

To use the Zone 2 speakers, you must set the
Powered Zone 2” setting to “Yes”.

51

To use the Zone 3 speakers, you must set the
Powered Zone 3” setting to “Yes”.

51

Music Server and Internet Radio

Check the network connection between the AV
receiver and your router or switch.

Make sure that your modem and router are properly
connected, and make sure they are both turned on.

Make sure the server is up and running and
compatible with the AV receiver.

100

,

102

Check the “Network” settings.

67

Make sure your server is compatible with the AV
receiver.

100

,

102

If you download or copy large files on your
computer, playback may be interrupted. Try closing
any unused programs, use a more powerful
computer, or use a dedicated server.

If the server is serving large music files to several
networked devices simultaneously, the network may
become overloaded and playback may be
interrupted. Reduce the number of playback devices
on the network, upgrade your network, or use a
switch instead of a hub.

If you’re using DHCP, your router may not always
allocate the same IP address to the AV receiver, so if
you find that you can’t connect to a server or Internet
radio station, recheck the AV receiver’s IP address
on the “Network” screen.

67

Check the “Network” settings.

67

USB Device Playback

Make sure the USB device is plugged in properly.

The AV receiver supports USB devices that support
the USB mass storage device class. However,
playback may not be possible with some USB
devices even if they conform to the USB mass
storage device class.

USB memory devices with security functions cannot
be played.

Others

In the following cases, the power consumption in
standby mode may reach up to a maximum of
45 W (North American)/50 W (Others):

– You are using the Universal Port jack.
– “Network Control” is set to “Enable” in the

Network” setting.

– “HDMI Control(RIHD)” setting is set to “On”.

(Depending on the TV status, the AV receiver
will enter standby mode as usual.)

– The “HDMI Through” setting is set to other than

Off”.

20

,

66

,

67

When a pair of headphones is connected, the
listening mode is set to Stereo, unless it’s already set
to Stereo, Mono, Direct, or Pure Audio.

In some cases, corrected values suitable for home
theater use may be set automatically.

The display is turned off when the Pure Audio
listening mode is selected.

Use the “Multiplex” setting on the “Audio Adjust
menu to select “Main” or “Sub”.

55

To use

, you must make an

connection and

an analog audio connection (RCA) between the
component and AV receiver, even if they are
connected digitally.

22

While Zone 2 or Zone 3 is selected, the

functions don’t work.

22

While Zone 2 or Zone 3 is selected, the

functions don’t work.

22

This can be caused by a malfunction in your speaker
unit. Check if the unit produces normal sounds.