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Oki C330 User Manual

Page 128

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128

– C330/C530

Troubleshooting

Printing is
light.

The toner cartridge is
not properly seated.

Reinstall the toner cartridge
(see page 78).

The toner is low.

Open the top cover and tap
the cartridge a few times to
evenly distribute any
remaining toner. If symptoms
persist, replace the toner
cartridge (see page 78).

The paper is moist.

Use paper stored in proper
temperature and humidity
conditions.

The paper is not suitable
for the printer unit.

Use recommended paper
(see page 14).

Thickness and type of
paper are inappropriate.

Set the correct value of
media type and media weight
in the Media menu or set one
value thicker for media
weight (see page ).

Recycled paper is being
used.

Set one value thicker for
media weight in the Media
menu.

Partially faded
images.
White spots
and lines
appear in
solid printing.

Paper is moist or dry.

Use paper stored in proper
temperature and humidity
conditions.

Vertical lines
appear.

The image drum
cartridge is damaged.

Replace the image drum
cartridge (see page 84).

The toner is low.

Open the top cover and tap
the cartridge a few times to
evenly distribute any
remaining toner. If symptoms
persist, replace the toner
cartridge (see page 78).

Symptoms

Possible causes

Steps to take