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Troubleshooting codes/messages (cont’d) – Oki C5510 MFP User Manual

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40

Failed to get
printer
information.

N/A

Communication
between
scanner and
printer failed.

Power OFF printing and scanning units.
Check that the USB cable is connected
properly. Power ON printing unit, wait
until initialized, then power ON
scanning unit.

Set Supported
Paper Size

N/A

Incorrect paper
size set in
printer menu.

Only letter/legal paper sizes are
supported when making copies. Set
the appropriate size in the tray and
printer menu.

40994
Printer Error
Check Printer

1XXF

Memory
overrun

Reduce the amount of copies being
sent at one time.

30114
Printer Error
Check Printer

1XXF

Invalid data
received

Press the On Line button to cancel job.
Error occurs when the printer receives
an unsupported command.

SCANNING

UNIT DISPLAY

PRINTING

UNIT OP

PANEL

MFP STATUS

SOLUTION

Troubleshooting
Codes/Messages (cont’d)