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Troubleshooting error messages – Ricoh Aficio BP20N User Manual

Page 140

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S

OLVING

PROBLEMS

6.21

6

Troubleshooting Error Messages

When the printer experiences an error, the control panel will

indicate an error message with the indicator lights. Find the light

pattern below that matches the printer light pattern and follow

the solutions to clear the error.

LED status legend

LED pattern

Possible Problems and Solutions

Your system has some problems. If this

problem occurs, contact your service

representative.

Online/Error

LED lights red

• A paper jam has occured. To solve the

problem, see “Clearing Paper Jams” on

page 6.8.

• Paper Tray is empty. Load the paper in the

Tray.

• The front cover is open. Close the front

cover.

Online/Error

LED lights
orange

The toner cartridge is near the end of its life.

You can temporarily reestablish print quality

by redistributing the remaining toner in the

cartridge. “Redistributing Toner” on page 5.3.

Online/Error
LED blinks red

• You pressed the Cancel button while the

printer was receiving data.

• In Manual Feed mode, there is no paper in

the Multi-purpose Tray. Load paper into the

Multi-purpose Tray.

• If the printer is receiving data, the Online/

Error LED slowly blinks green.

• If the printer is printing the received data,

the Online/Error LED blinks green fast.

symbol for “light off”

symbol for “light on”

symbol for “light blinking”

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