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1 general speedtouch™ troubleshooting, Speedtouch™ does not work, Speedtouch™ unreachable – RCA SpeedTouch 536 User Manual

Page 96: Poor speedtouch™ performance, General speedtouch™ troubleshooting, Chapter 6

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Chapter 6

Troubleshooting

E-DOC-CTC-20050429-0099 v1.0

88

6.1 General SpeedTouch™ Troubleshooting

SpeedTouch™ does not

work

If none of the LEDs light up, make sure that:

The SpeedTouch™ is plugged into a power socket outlet.

You are using the correct power supply for your SpeedTouch™ device, that is
15V AC.

The power on the SpeedTouch™ is turned on via the push button on the back
panel.

SpeedTouch™

unreachable

In case your SpeedTouch™ is unreachable due to misconfiguration, you might
consider a hardware reset to factory defaults as described in

“6.3 Reset to Factory

Defaults” on page 93

.

Poor SpeedTouch™

performance

Make sure that the SpeedTouch™ is installed and configured as instructed in the
Installation and Setup Guide or as instructed by the Service Provider.

!

However, note that resetting the SpeedTouch™ to its factory settings will
revoke all the changes you made to the configuration.