Russound K2 - Manual (Page 69)

69
REFERENCE
Warranty
Warranty
The Russound SaphIR K2 is fully guaranteed against all defects in materials and workmanship for two (2) years from the date of purchase. During this
period, Russound will replace any defective parts and correct any defect in workmanship without charge for either parts or labor.
For this warranty to apply, the unit must be installed and used according to its written instructions. If service is necessary, it must be performed by
Russound. The unit must be returned to Russound at the owner's expense and with prior written permission. Accidental damage and shipping damage
are not considered defects, nor is damage resulting from abuse or from servicing by an agency or person not specifically authorized in writing by
Russound.
This warranty does not cover:
• Damage caused by abuse, accident, misuse, negligence, or improper installation or operation
• Power surges and lightning strikes
• Normal wear and maintenance
• Products that have been altered or modified
• Any product whose identifying number, decal, serial number, etc. has been altered, defaced or removed
Russound sells products only through authorized dealers and distributors to ensure that customers obtain proper support and service. Any Russound
product purchased from an unathorized dealer or other source, including retailers, mail order sellers and online sellers will not be honored or serviced
under existing Russound warranty policy. Any sale of products by an unauthorized source or other manner not authorized by Russound shall void the
warranty on the applicable product.
Damage to or destruction of components due to application of excessive power voids the warranty on those parts. In these cases, repairs will be
made on the basis or the retail value of the parts and labor. To return for repairs, the unit must be shipped to Russound at the owner's expense, along
with a note explaining the nature of service required. Be sure to pack the unit in a corrugated container with at least three (3) inches of resilient materi-
al to protect the unit from damage in transit.
Before returning a unit for repair, call Russound at (603) 659-5170 for a return authorization number. Write this number on the shipping label and ship
to: Russound, 5 Forbes Road, Newmarket, NH 03857
Due to continual efforts to improve product quality as new technology and techniques become available, Russound/FMP, Inc. reserves the right to
revise system specifications without notice.