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Troubleshooting – RCA DRD212NW User Manual

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Troubleshooting

Troubleshooting

The DSS System Test allows you to run a basic diagnostics check on
your DSS system. If you are experiencing any trouble with your system,
run the system test.

Make sure that

All connections—jacks, cables, etc. are correctly in place. See

Connecting Your DSS Receiver, page 38, for more information.

• There are batteries in the remote, and that they are working

correctly.

• The access card is installed in the receiver.

Running the System Test

Follow these steps to run the diagnostics system test on your system.

1. Turn on your TV and the DSS receiver.

2. Press DSS to put remote in DSS mode, then press MENU to

bring up the Main menu.

3. Point to Options and press SELECT. The Options menu comes

up.

4. Point to Setup and press SELECT. The Setup menu comes up.

5. Point to System Test and press SELECT. The System Test display

screen comes up.

6. Point to the Test button and press SELECT. Follow the on-screen

directions after the test is completed.

7. If your system does not pass the system test, check any of these

potential trouble areas: cabling, pointing the satellite dish,
phone connection, and access card.

8. If you continue to have problems, call 1-800-679-4776.