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Call services, Call services menu, Feature profiles – Nortel Networks IP Phone 2001 User Manual

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81

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Call Services

The introduction of Call Services gives the IP Phone 2001 access to
Centrex features, which are assigned by your system administrator. Any
call service features that are provisioned on your line are available when
the IP Phone 2001 logs on to the Centrex IP Client Manager (CICM).

You can have a maximum of 14 features assigned to your line. The full
list of features is accessed through the Call Services menu. It is from this
list that you can choose specific features to assign to the soft keys on the
IP Phone 2001.

Not all features are available on all IP Phones.

Call Services menu

The Call Services menu has six items:

Activate—allows you to activate the selected feature

Change Softkey—allows you to change the feature assigned to the
selected soft key

Details—allows you to view the profile of the selected feature

Label—allows you to relabel the selected soft key

Softkey Status—allows you to view the current features assigned the
soft keys

Unassign—allows you to remove a feature assignment from a soft key

Feature profiles

Each Centrex feature has a profile. The profile determines when the
feature appears in the display, based on the current state of the terminal:
idle or active. There are three possible profiles:

Hide when idle

Hide when active

Never hide

Carrier VoIP

Nortel IP Phone 2001 User Guide (CICM)

NN10300-005

09.01

Standard

4 July 2008

Copyright © 2008 Nortel Networks

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