Niles Audio ZR-4 User Manual
Page 28

NILES AUDIO CORPORATION – 1-800-BUY-HIFI – 305-238-4373
26
SOLUTION: 
 • Call Niles Tech Support
PROBLEM: 
6. Poor or no radio reception
SOLUTION: 
 • Check the receiver’s back panel to see if the FM dipole and AM 
loop antennas are connected. It may be necessary to reposition
them to optimize reception.
PROBLEM: 
7. Keypad does not function
SOLUTION: 
 • Make sure that the CAT-5 cable is terminated using T568A 
wiring convention.
(See Figure 2)
• Check that the RJ-45 connector is firmly seated in the back of
the keypad
PROBLEM: 
8. No source control
SOLUTION: 
 • The infrared MicroFlasher
®
is not connected properly to the
back of the receiver
• The infrared MicroFlasher
®
is not affixed properly to the
controlled component
 • The batteries in the hand-held remote control are dead
 • The IR Sensor is turned off (see page 22)
PROBLEM: 
9. A Zone does not turn on when in the Party Mode
SOLUTION: 
 • Check the system configuration settings for PARTY OR WHOLE 
HOUSE MODE 
(page 19)
PROBLEM: 
10. A Zone does not turn on when in the Paging Mode
SOLUTION: 
 • Check the system configuration settings for PAGING 
(page 19)
TROUBLESHOOTING continued
PROBLEM: 
1. LED does not blink when you press a key.
SOLUTION: 
 • Try pressing different keys. Replace the batteries with 2 new 
AA batteries
PROBLEM: 
2. LED blinks when you press a key, but device does not respond.
SOLUTION: 
 • Make sure the remote is aimed at your device and is not more 
than 40 feet away
PROBLEM: 
3. LED blinks one long blink while in SETUP mode.
SOLUTION: 
 • An entry error has occurred (for example, wrong key). Try 
entering the sequence again
PROBLEM: 
4. Remote does not control devices or commands are not working 
properly.
SOLUTION: 
 • Try all listed codes for the device. Make sure the device 
operates with an infrared remote control
PROBLEM: 
5. CH+, CH-, and LAST do not work for your RCA TV.
SOLUTION: 
 • Due to RCA design from 1983 to 1987, only the original remote 
control will operate these functions
PROBLEM: 
6. Channels do not change properly when directly entering digits to 
change channels.
SOLUTION:
• If the original remote control required you to press Enter to
change channels, press Enter on this remote after entering
the channel number
HAND-HELD REMOTE CONTROL TROUBLESHOOTING
