Panasonic KX-FP101AL - Manual (Page 115)

115
Operations
Help
Fax – sending
Problem Cause & Remedy
I cannot send document.
The other party complains that
letters on their received document
are distorted.
The other party complains that dirty
patterns or black lines appear on
their received document.
I cannot make an international fax
call.
● The other party’s fax machine is busy or has run out of paper. Try
again.
● The other party’s machine is not a facsimile. Check with the other
party.
● The other party’s fax machine rings too many times. Send the fax
manually – dial the number, confirm the fax tone, then press
.
● If your line has special telephone services such as call waiting,
the service may have been activated during fax transmission.
Connect the unit to a line that does not have these services.
● The extension telephone on the same line is off the hook. Hang
up the extension telephone and try again.
● The glass or rollers are dirty. Clean them (p. 126).
● Use the overseas transmission mode (p. 63).
● Add two pauses at the end of the telephone number (p. 36) or
dial manually.
START/SET/COPY
Fax – receiving
Problem Cause & Remedy
I cannot receive document
automatically.
The display shows “CONNECTING.....”
but faxes are not received.
The recording image is faint.
The printing quality is poor.
A blank sheet is ejected after the
received document is printed out.
A black line appears on the received
document.
● The receive mode is set to the TEL mode. Set to the other mode.
● The time taken to answer a call is too long. Decrease the number
of rings (p. 72, 74, 80, 109).
● The greeting message is too long. Shorten the message (p. 94).
● The incoming call is not a fax. Change the receive mode.
● The sender transmitted a faint document. Ask them to transmit a
clearer copy of the document.
● The thermal head is dirty. Clean it (p. 126).
● Some paper has instructions recommending which side to print
on. Try turning the paper over.
● The receiving reduction rate is not programmed correctly.
Program the proper rate (p. 82).
● The center rib is dirty. Clean it (p. 126).