Troubleshooting, Additional scanning tips – Planon System Solutions R700 User Manual
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Troubleshooting
Software Installation Error Messages Win 2000/XP
Error messages may appear during an installation with Windows 2000 or
Windows XP if you are not logged on as Administrator but as a Guest or other
name.
This is common when working in a office network environment, and it is
recommended that the network I.T Manager perform this, or contact us.
1. You must be log on as Administrator.
2. Cancel installation & Verify that no programs have been
installed. Remove CD
3.
If programs have been installed they must be un-installed
with the Windows Control Panel, Add/Remove Program.
4. Restart computer, & Log on as Administrator.
5.
Load CD Auto play should start.
For more detailed help contact
TOLL FREE 1-877-DOCUPEN
HELPLINE
or email via [email protected]
37
DocuPen™ Operation Manual
Additional Scanning Tips
What you scan is what you get.
The DocuPen™ is sensitive to changes
in direction and scan speed and records every movement you make. The
more uniform your scan swipe, the better your scanned image results. This
may take a little practice at first.
Your entire scan swipe motion must be sooth and uniform. Scanning too
quickly or abruptly changing acceleration causes the
RED LED
to flash,
reminding you to reduce your scanning speed.
Scanning Too Fast
It should take approximately 4 seconds to scan
an 8.5”x11” document in standard mode.
It should take approximately 8 seconds to
scan an 8.5”x11” document in fine. (high
resolution) mode.
All scanned images are in black and white
and are stored in the pen’s memory bank for easy download at any time
later.
Scanning Lengths
Typical scans include documents in standard or legal format that may be up to
8.5” wide.
Also in standard resolution mode (100 dpi), documents up to 36 inches long
can be scanned.
In fine resolution mode (200 dpi), documents up to 18 inches long can be
scanned.
If you stop during a scan just momentarily the unit will stop scanning. It is
therefore important to scan in a continuous smooth motion.
DocuPen™ Operation Manual
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