Troubleshooting – Planon System Solutions DocuPort Series DocuPen User Manual
Page 41

Troubleshooting
Software Installation Messages ScanSoft
®
This may appear if a previous installation has been detected.
1.
You can choose to continue, but it is best if you
remove older versions.
2.
To remove programs, open Control Panel, Add/Remove Programs, & remove.
3.
You may be required to restart your computer.
4.
Once restarted, open & close CD tray to start-up.
For more detailed help contact
TOLL FREE 1-877-DOCUPEN
HELPLINE
DocuPen™ Operation Manual
41