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Troubleshooting – Planon System Solutions DocuPort Series DocuPen User Manual

Page 41

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Troubleshooting

Software Installation Messages ScanSoft

®







This may appear if a previous installation has been detected.







1.

You can choose to continue, but it is best if you

remove older versions.


2.

To remove programs, open Control Panel, Add/Remove Programs, & remove.


3.

You may be required to restart your computer.


4.

Once restarted, open & close CD tray to start-up.




For more detailed help contact
TOLL FREE 1-877-DOCUPEN
HELPLINE





DocuPen™ Operation Manual

41