Planon System Solutions DocuPort Series DocuPen - Manual (Page 39)

Troubleshooting
Software Installation Error Messages
The USB driver failed to install properly.
OK, Cancel
USB either not present, or configured properly.
Verify in Device Manager the USB
configuration, if present.
If you see a yellow exclamation mark,
review properties, & update driver.
Try reinstalling the USB Prolific 2303 Driver with the included CD.
For more detailed help contact
TOLL FREE 1-877-DOCUPEN
HELPLINE
or email via [email protected]
DocuPen™ Operation Manual 39