Planon System Solutions DocuPort Series DocuPen - Manual (Page 40)

Troubleshooting
Software Installation Error Messages Win 2000/XP
This message may appear during an installation with Windows 2000 or Windows XP if you are not logged on as Administrator
but as a Guest or other name.
1. You must be log on as Administrator.
2. Cancel installation & Verify that no programs have been installed. Remove CD
3.
If programs have been installed they must be un-installed with the Windows Control Panel,
Add/Remove Program.
4. Restart computer, & Log on as Administrator.
5.
Load CD Auto play should start.
For more detailed help contact
TOLL FREE 1-877-DOCUPEN
HELPLINE
or email via [email protected]
DocuPen™ Operation Manual 40