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No display issue, Age 141, No post or video – PACKARD BELL LJ77 User Manual

Page 151

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Chapter 4

141

No Display Issue

If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace
non-defective FRUs:

No POST or Video

If the POST or video doesn’t display, perform the following actions one at a time to correct the problem.

1.

Make sure that the internal display is selected. On this notebook model, switching between the internal
display and the external display is done by pressing Fn+F5. Reference Product pages for specific model
procedures.

2.

Make sure the computer has power by checking at least one of the following occurs:

Fans start up

Status LEDs light up

If there is no power, see “Power On Issue” on page 140.

3.

Drain any stored power by removing the power cable and battery and holding down the power button for
10 seconds. Reconnect the power and reboot the computer.

4.

Connect an external monitor to the computer and switch between the internal display and the external
display is by pressing Fn+F5 (on this model).

If the POST or video appears on the external display, see “LCD Failure” on page 143.

5.

Disconnect power and all external devices including port replicators or docking stations. Remove any
memory cards and CD/DVD discs. Restart the computer.

If the computer boots correctly, add the devices one by one until the failure point is discovered.

6.

Reseat the memory modules.

7.

Remove the drives (see “Disassembly Process” on page 50).

8.

If the Issue is still not resolved, see “Online Support Information” on page 207.

STA RT

Pow er On ?

N o

goto no p ow er

t roubl e sho oting

st ep

Replac e

E xt. D DR RA M

m odule

N o

N o

Conn ect it w ell

CPU O K ?

Rep la ce

M / B

Conn ec t

it w el l

N o

Re pla ce CPU

N o

L CD m odule

O K ?

N o

Rep la ce

LC D pane l/

LC D cab le

Ext. DDRRAM

module well

connected?

Ext. DDRRAM

module OK?

C PU w e ll

con nec te d?

V G A BD

O K ?

O r Conn ect it w el l?

N o

Con nec t i t w e ll

o r Replac e V G A

BD

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