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Parker Products OEM650X User Manual

Page 51

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TROUBLESHOOTING • OEM650/OEM650X

44

Symptoms

Probable Causes

Solutions

The drive loses
pulses at high
speed

Indexer is overdriving step input

Indexer is underdriving step input

Indexer is sending pulses too fast

Motor is out of torque

Verify that the step input current is not
greater than 15 mA

Verify that the step input current is
greater than 6.25 mA

Verify that the indexer is not exceeding
the 2 MHz maximum pulse rate

Verify that the motor is sized correctly
for your application

The motor stalls at
high speeds

The velocity is too high

Motor current is not set correctly

Motor is undersized for
application

The drive can handle a maximum pulse
rate of 2 MHz or 50 rps, whichever
comes first—decrease the velocity

Check the current select resistor and
verify that the current is set correctly

Verify that the motor is sized correctly
for your application

The motor stalls
during acceleration

Motor current is not set correctly

The acceleration is set too high

There is insufficient rotor inertia

Motor is undersized for application

Check the current select resistor and
verify that the current is set correctly

Decrease the acceleration

Add inertia to the motor shaft

Verify that the motor is sized correctly
for your application

The motor
(unloaded) stalls at
nominal speed

There is insufficient rotor inertia

Mid-frequency resonance

Add inertia to the motor shaft

Add a damper to the shaft

Motor does not
move commanded
distance

Motor resolution is set incorrectly

Determine the resolution on your
indexer and verify that the drive
resolution setting is the same

Motor will not
change direction as
commanded

The direction input is not being
enabled

Verify that the direction input is being
enabled (6.4 mA to 15 mA)

Indexer moves
motor in wrong
direction

There is a direction conflict within
the indexer

Change direction within your indexer or
by swapping motor leads A+ and A- at
the drive connector

When a move is
commanded, no
motion occurs

A limit may be enabled and active

You may be in Absolute mode and
are already at the position you are
commanding the motor to move to

Check hard limit or disable limits with
the LD3 command

Try another distance and issue Go (G)
command

The unit may
appear to not be
responding to
commands

If you defined a sequence and
never issued XT, the
OEM650/OEM650X still thinks
you are defining a sequence

OEM650X may be off-line (F
command)

Issue an XT command at the end of the
sequence to end sequence definition

Issue an E command to bring the unit
on-line

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