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Troubleshooting – Panasonic KX-HGC200 User Manual

Page 69

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69

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Appendix

Troubleshooting

Problem

When you insert
KX-HGC200 to the PC card
slot, the Install wizard
screen is not displayed.

The computer does not
operate even if you insert
KX-HGC200.

You cannot install the
KX-HGC200 device driver.

The Network management
web screen is not
displayed.

You cannot connect with
the computer.

You cannot connect with
the Broadband Networking
Gateway.

Remedy

The KX-HGC200 may not be inserted
properly. Insert it again firmly to the
end.

The PC card socket may not be
working properly. After checking its
operation, insert KX-HGC200 again
firmly to the end.

The Power Management Function
(automatic shutoff function) of the
computer may disturb the power
supply to KX-HGC200. Confirm the
function according to the manual of
the computer.

The cancellation of the device driver
installation has left some driver files in
the computer.It hinders the
re-installation of the device driver.
Un-install the KX-HGC200 software
completely by using the un-installation
software which was installed during
the installation of the KX-HGC200
device driver.

KX-HGC200 may not be inserted
properly. Insert it again firmly to the
end.

The PC card socket may not be
working properly. Check its operation.

KX-HGC200 may not be inserted
properly. Insert it again firmly to the
end.

The PC card socket may not be
working properly. Check its operation.

The version of the firmware of the
Broadband Networking Gateway may
be old or improper to that of
KX-HGC200. Check each versions.