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Primera Technology LX900 User Manual

Page 54

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Troubleshooting and Maintenance

PRINTHEAD / CARTRIDGE REPLACEMENT PROCEDURE
If you think your cartridge/printhead is defective, please con-

tact tech support to arrange for a replacement. Tech support

may ask you to perform troubleshooting before sending a

replacement cartridge or printhead.
Notes on Ink Replacement

All replacements for defective cartridges or printheads

must be processed through Tech Support.

To receive replacement cartridges, you may be required to

send in your defective cartridges/Printhead.

Tech Support will perform the cleaning procedures and

tests mentioned above on all cartridges received.

Tech Support will not replace cartridges with less than 50%

ink remaining.

Notes on Printhead life
The estimated printhead life is approximately 10,000 prints

using a 4" x 3" 100% coverage label. The number of prints you

can expect to receive from one printhead varies from printhead

to printhead.This is not a guaranty that the printhead will

always last 10,000 prints. There are many variables that could

extend or shorten the life of the printhead.
To ensure uninterrupted printing capability, purchase a backup

print head now. You can purchase a printhead from

www.primerastore.com
Semi-Permanent Print Head - Part Number 53450

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