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Panasonic JOIP BB-GT1540E User Manual

Page 90

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Useful Information

90

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

A service features

Answering system (BB-GT1520/BB-GT1522/BB-GT1540)

I cannot access the caller list.

L

Someone is viewing the caller list from
another handset.

Problem

Cause/solution

I cannot import phonebook
data or ringtone data to the
handset.

L

While the base unit is downloading data
excluding the base unit software, you cannot
import phonebook data or ringtone data to the
handset. Wait until the 4 indicator stops
flashing and lights in steady green.

I cannot view the A text
message.

L

Someone is viewing a A text message from
another handset.

L

While the base unit is downloading data
excluding the base unit software, you cannot
view the A text message. Wait until the 4
indicator stops flashing and lights in steady
green.

Problem

Cause/solution

I cannot listen to messages
from a remote location.

L

A touch tone phone is required for remote
operation.

L

Enter the remote code correctly and press
each key firmly (page 64).

L

The answering system is off. Turn it on (page
65).

The unit does not record new
messages.

L

The answering system is not turned on for the
line you wish to record messages from. Select
the desired line or both lines by pressing
{

IP/TEL} on the base unit repeatedly, then

turn the answering system on (page 60, 65).

L

The message memory is full. Erase
unnecessary messages (page 62, 63).

L

The answering system is activated for both
lines, and the 1st caller is leaving a voice
message. The 2nd caller cannot leave a
message, but the caller information will be
stored (page 45).

L

If you subscribe to the Voice Mail service,
messages are recorded by the landline
service provider/A not your telephone
(page 66).

Problem

Cause/solution

GT15xxE.book Page 90 Wednesday, August 1, 2007 11:59 AM