Panasonic JOIP BB-GT1540E - Manual (Page 81)

Useful Information
81 For product assistance, visit www.globarange.com
For A assistance, visit www.joip.com
Error messages
If the unit detects a problem, one of the following messages is shown on the handset
display.
Display message Cause/solution
Busy L The called handset or base unit is in use.
L Privacy mode is on for the call you tried to join
(page 34).
L
Other units are in use and the system is busy.
Try again later.
L The line is in use. Wait until i or S
disappears from the handset display.
Free calls! Plug
internet cable.
www.joip.com L
Confirm the Ethernet cable is properly
connected (page 18).
L Check the base unit’s IP address using the
handset: K i {#}{5}{0}{1}
If necessary, change the base unit’s static IP
address (page 30).
L Check your network devices’ (router, modem,
etc.) connections. If the connections are made
properly but the problem persists, check your
network devices’ (router, modem, etc.)
settings.
L If you cannot access Internet Web pages
using your computer, check to see if your
Internet service provider is having connection
issues in your area.
L Check your device connections with the
installation instructions (page 18). The order
in which you turn on the devices is important.
L Many installation issues can be resolved by
resetting all the equipment. First, shut down
your modem, router, base unit, and computer.
Then turn the devices back on one at a time in
this order: modem, router, base unit,
computer.
L For more troubleshooting help, visit
www.joip.com or contact the A service
provider.
L You have not received the A number.
Install the base unit to your local network
(page 18, 30).
GT15xxE.book Page 81 Wednesday, August 1, 2007 11:59 AM