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Chapter 7: support, Frequently asked questions, Pre-installation – Promise Technology FastTrak TX2300 User Manual

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Chapter 7: Support

Frequently Asked Questions

Pre-Installation, below

Motherboard Issues (page 100)

System CMOS Issues (page 100)

Drive Issues (page 101)

Operating System-Related Issues (page 103)

Installation Issues (page 104)

Post-Installation (page 105)

Performance Tips (page 105)

Contact Technical Support, page 106

Limited Warranty, page 109

Return Product for Repair, page 111

Frequently Asked Questions

This section lists frequently asked questions and other issues with the FastTrak
TX Series RAID Controller card.

Pre-Installation

(Speed, Device Types, Capacity, Cabling)

What kind of hard drives can I use for a FastTrak disk array?

You can use any Serial ATA disk drive(s) to create disk arrays on the
FastTrak Serial ATA RAID Controller card. Use matching drives for multiple-
disk arrays to maximize capacity usage as well as performance.

Will ACPI work with disk drives on the FastTrak?

Yes.

Can I use ATAPI devices on the FastTrak?

No. The FastTrak TX Series does not support ATAPI devices.

How can I change the resources that the FastTrak Controller uses?

The FastTrak TX Series is fully PnP. This means all the resources that it
uses are given to it by the PnP BIOS on the motherboard. The FastTrak
Serial ATA RAID Controller does support IRQ sharing, but this will not work
unless ALL the concerned devices support the feature. If your motherboard

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