Panasonic KX-NCP500 - Manual (Page 91)

1.3.36 ICD Group Features—Call Log History for ICD Group
An extension assigned as a supervisor (supervisor extension) can confirm the incoming call
log for the incoming call distribution (ICD) group.
To perform this operation, the supervisor has to enter incoming call queue monitoring mode
first.
To enter incoming call queue monitoring mode
On-hook.
Enter ICD Group
extension number. Off-hook.
6-Line Display PT
Enter 739.
3 9 7
C.Tone
ICD Group
extension no.
Group Monitor On
To confirm the Call Log History
Press "LOG". Confirm the Call Log History.
JAN.31 08:13AM FRI
601:Sales Section
Waiting Calls Now: 00006
Max. Waiting Time: 02'18
EXIT LOG SPRVS
Since JAN.29 09:10AM
Total Calls : 00996
Overflow Calls : 00131
Lost Calls : 00039
Average Waiting : 01'06
EXIT CLEAR
While the display is in incoming call queue monitoring mode
6-Line Display PT
Document Version 2008-09 Operating Manual 91
1.3.36 ICD Group Features—Call Log History for ICD Group