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Panasonic KX-NCP500 User Manual

Page 191

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Problem

Remedy

A reorder tone is audible or "Restricted" is
displayed.

The telephone is locked.

Unlock your telephone. (

1.3.24 Extension Dial

Lock, 2.1.5 Remote Extension Dial Lock)

Toll restriction is activated.

Consult your manager or dealer.

An account code is required. (

1.3.2 Account

Code Entry, 1.3.68 Verification Code Entry,
1.3.74 Walking COS)

I cannot make an outside call using the
One-touch Dialing button or speed dialing.

A line access number was not stored.

A line access number is required for outside calls.

(

1.2.1 Making Calls, 3.1.4 Customizing the But-

tons)

I cannot remember the feature numbers.

If the feature numbers have been changed from the

default values, write the new feature numbers in the ta-
ble in "4.2.1 Feature Number Table".

Ask your dealer to change the feature numbers for

easier use.

While talking to an outside party, the line is
disconnected.

The time limit has run out. (

1.3.11 Call Trans-

fer, 1.3.16 Conference, Unattended)

Consult your dealer to extend the time limit, if nec-

essary.

Redialing does not function.

The stored number was more than 32 digits or an
extension number.
(

1.3.59 Redial, Last Num-

ber)

I cannot have a conversation using the
Bluetooth headset.

Make sure that the headset is properly registered

to the module.

Make sure that the headset is properly charged ac-

cording to the manual of the headset.

Remove the wired headset from the headset jack.

Priority is given to the wired headset when both are con-
nected.

I cannot register, de-register, or confirm the
ID of the Bluetooth headset.

Make sure that the module is properly installed in

the IP-PT/DPT.

The PC and fax machine communication
failed.

An indication tone may have interrupted communi-
cation.
(

1.3.17 Data Line Security)

I do not want to show my telephone number
to the calling or called party’s telephone.

(

1.3.53 Private Network Features—CLIR (Calling

Line Identification Restriction), 1.3.55 Private Network
Features—COLR (Connected Line Identification Re-
striction))

I want to show my telephone number to the
calling or called party’s telephone.

(

1.3.52 Private Network Features—CLIP (Calling

Line Identification Presentation), 1.3.54 Private Net-
work Features—COLP (Connected Line Identification
Presentation), 1.3.56 Private Network Features—Dis-
playing Your Telephone Number on the Called Party’s
Telephone
)

Document Version 2008-09

Operating Manual

191

4.1.1 Troubleshooting