Panasonic KX-NCP500 - Manual (Page 192)

Problem Remedy
I cannot send a call waiting tone to the di-
aled extension. • The other party has not set the Call Waiting feature.
(
1.3.13 Call Waiting Tone, 1.3.45 OHCA (Off-hook
Call Announcement), 1.3.77 Whisper OHCA)
• The other party has set Data Line Security.
(
1.3.17 Data Line Security)
I forgot the password. • Ask the manager to assist you.
(
2.1.1 Dial Tone Transfer)
The background music started suddenly. • Turn off the music.
( 1.3.5 BGM (Background Music), 2.1.2 External
BGM (Background Music))
I do not want to display a number which is
stored in memory. • Conceal the number.
( Storing New Names and Numbers,
3.1.4 Customizing the Buttons)
I want to confirm my extension number. • ( Your Extension Number in 1.1.1 Before Operating
the Telephones)
The date and time are not correct. • Set the date and time by system programming.
(
[000] Date & Time in 3.3.2 System Program-
ming)
The display is not shown well. • Change the Display contrast level.
( 3.1.2 Personal Programming)
I want to distinguish the tones. • ( To distinguish the ringing tones for each CO, ICD
Group, PDN, SDN, or INTERCOM button (Digital pro-
prietary telephone only), 3.1.4 Customizing the But-
tons)
The MESSAGE button light lit. • Another extension left you a message waiting indi-
cation while you were on the phone or away from
your desk.
An SDN button on my extension does not
work. • A PDN button is not assigned on the extension cor-
responding to your SDN button.
Create a PDN button on the desired extension.
( 3.1.4 Customizing the Buttons)
192 Operating Manual Document Version 2008-09
4.1.1 Troubleshooting