Petsafe IN-GROUND FENCE PIG00-10773 - Manual (Page 32)

32 Customer Care Center 1-800-732-2677
Transmitter Loop Test (USA and Canada)
The Transmitter Loop Test is a simple test to determine the cause of a “Boundary
Wire Broken or Disconnected” alarm indication. You will need a short 10 foot piece of
Boundary Wire with 3 ⁄
8
inch of insulation stripped from both ends.
The Receiver Collar should not be on your dog when the system is tested.
Your pet may receive an unintended correction.
Verify the transmitter is plugged into the Surge Protector and all Boundary Wire
connections at the Surge Protector and transmitter are properly connected. If the
transmitter Power light is on, the Loop indicator light is off, and the alarm is on, continue
with the following steps:
1. Remove the twisted wire from the Surge Protector Loop connector by pressing the
red release levers on the connector and pulling the wires free.
2. Insert both ends of the 10 foot piece of wire into the Loop connector on the Surge
Protector and recheck the transmitter Loop light and alarm.
a. If the Loop indicator light is green and the alarm is off, there is a problem
with the Boundary Wire. Check for visible damage to the wire at the entry
into the house. If none is observed, perform the Wire Break Location Test to
find and correct the wire break in your Boundary Loop.
b. If the Loop indicator light is still off and the alarm is on, remove the 10 foot
piece of wire, reconnect the Boundary Wire to the Surge Protector and
continue with the following steps.
3. Remove the twisted wire from the Fence Transmitter Boundary Wire terminals by
pushing the red release levers and pulling the wires free.
4. Insert both ends of the 10 foot wire loop into the Transmitter Boundary Wire
Terminals and recheck the transmitter Loop indicator light and alarm.
a. If the loop indicator light is green and the alarm is off, there is a problem
with the Surge Protector. Contact the Customer Care Center for assistance.
b. If the Loop indicator light is still off and the alarm is on, there is a problem
with the Fence Transmitter.
5. Contact the Customer Care Center for assistance.
Transmitter Loop Test (Australia and
New Zealand)
The Transmitter Loop Test is a simple test to determine the cause of a “Boundary
Wire Broken or Disconnected” alarm indication. You will need a short 10 foot piece of
Boundary Wire with 3 ⁄
8
inch of insulation stripped from both ends.
The Receiver Collar should not be on your dog when the system is tested.
Your pet may receive an unintended correction.
Verify the transmitter is plugged into the AC power outlet and all Boundary Wire
connections at the transmitter are properly connected. If the transmitter Power light is on,
the Loop indicator light is off, and the alarm is on, continue with the following steps:
1. Remove the twisted wire from the Fence Transmitter Boundary Loop terminals by
pushing the red release levers on the connector and pulling the wires free.
2. Insert both ends of the 10 foot wire loop into the Boundary Loop Terminals and
recheck the transmitter Loop indicator light and alarm.
a. If the Loop indicator light is green and the alarm is off, there is a problem
with the Boundary Wire. Check for visible damage to the wire at the entry
into the house. If none is observed, perform the Wire Break Location Test to
find and correct the wire break in your Boundary Loop.
b. If the Loop indicator light is still off and the alarm is on, there is a problem
with the Fence Transmitter.
3. Contact the Customer Care Center for assistance.