19 problem solving – PACKARD BELL MH4000 User Manual
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6-19
Problem Solving
Table 6-2. BIOS Messages
MESSAGE
DESCRIPTION
nnnn Cache SRAM Passed
Where nnnn is the amount of system cache in kilobytes
successfully tested.
Diskette drive A error
or
Diskette drive B error
Diskette Drive is present but fails the BIOS POST diskette
tests. Check to see that the drive is defined with the proper
diskette type in Setup and that the diskette drive is correctly
attached.
Entering SETUP ...
The Setup program is starting.
Extended RAM Failed at offset:
nnnn*
Extended memory is not working or is not properly
configured at offset nnnn.
nnnn Extended RAM passed
Where nnnn is the amount of RAM in kilobytes successfully
tested.
Failing Bits:
nnnn*
The hex number nnnn is a map of the bits at the RAM
address (in System, Extended, or Shadow memory) which
failed the memory test. Each 1 (one) in the map indicates a
failed bit.
Fixed Disk 0 Failure
or
Fixed Disk 1 Failure
or
Fixed Disk Controller Failure*
Fixed disk is not working or not properly configured. Check
to see if the fixed disk is attached properly. Run Setup to be
sure the fixed disk type is correctly identified.
Incorrect Drive A type - run SETUP
or
Incorrect Drive B type - run SETUP
Type of floppy drive is not correctly identified in Setup.
Invalid NVRAM media type*
Problem with NVRAM (CMOS) access.
Keyboard controller error*
The keyboard controller test failed. You may have to replace
the keyboard or controller.
Keyboard error
nn
The keyboard is not working. BIOS discovered a stuck key
and displays the scan code nn for the stuck key.
Keyboard locked - Unlock key switch
Unlock the system to proceed.
Monitor type does not match CMOS -
Run SETUP
Monitor type is not correctly identified in Setup.
Operating system not found
The operating system cannot be located on either drive A: or
drive C:. Enter Setup and see if the fixed disk and floppy are
properly identified.
Parity Check 1
nnnn*
or
Parity Check 2
nnnn*
A parity error was found in the system bus (Parity Check 1)
or the I/O bus (Parity Check 2). BIOS attempts to locate and
display the address on the screen. If it cannot locate the
address, it displays ????.
* If your system displays this message, write down the message and notify
your customer representative. If your system fails after you made changes in
the BIOS Setup menus, you may be able to correct the problem by entering
Setup and restoring the original values.