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Lexmark Z53 User Manual

Page 33

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Troubleshooting

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Printer is plugged in but doesn’t print, or you
get a Printer Offline message

Make sure:

The printer is turned On, and has paper loaded correctly.

The parallel, or USB, cable is completely plugged into the

printer

.

The printer is not being held or paused. To check the

printer status:

1111

From the Printers folder, double-click the Lexmark

Lexmark

Lexmark

Lexmark

Z53 icon

Z53 icon

Z53 icon

Z53 icon.

2222

Click the Printer

Printer

Printer

Printer menu and make sure no check

mark appears next to the Pause Printing

Pause Printing

Pause Printing

Pause Printing option.

Print a test page. If the test page prints, the printer is

functioning properly. Check your application.

Test page does not print

Make sure:

Your print cartridges are properly installed. For help, see

page 22.

Your cable is correct and not damaged. If you are using a

parallel cable, make sure it is an IEEE 1284-compliant

parallel cable that supports bidirectional printing.

Printer prints very slowly

If you are printing photos or your document contains
graphics, it may take longer to print than regular text.

Close any open applications.

Decrease the Print Quality setting.

Consider purchasing more memory, or increasing the

virtual memory for your computer.