Lexmark PRO700 - Manual (Page 22)

If your printer does not appear on the Printer list, then choose Add Printer. From the list of printers
in the Default tab, select your printer, and then click Add.
If your printer does not appear on the list, then try either of the following:
• For a USB-connected printer, remove and then reconnect the USB cable.
• For a printer that is wirelessly connected, see the Wireless troubleshooting section.
M AKE SURE THE PRINT JOB IS NOT PAUSED
M AKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER
R ECONNECT THE PRINTER POWER SUPPLY
1 Turn off the printer.
Note: Make sure the printer is not in Power Saver mode. Press and hold for three seconds to turn
off the printer.
2 Unplug the power cord from the wall outlet, and then pull out the power cord from the power
supply.
3 After one minute, reconnect the power cord into the power supply, and then plug the power cord
into the wall outlet.
4 Turn on the printer.
R EMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER
C HECK THE USB CONNECTION
1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with a USB symbol.
Note: If you continue to have problems, then try another USB port on the computer. You may have
connected to a defective port.
R EMOVE AND REINSTALL THE PRINTER SOFTWARE
Printer is printing blank pages
Blank pages may be caused by improperly installed ink cartridges.
R EINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
1 Reinstall the ink cartridges, see “Replacing ink cartridges” on page 10 for more information.
If the cartridges do not seem to fit, make sure the printhead is properly seated, and then try installing
the cartridges again.
2 Load plain paper.
3 From the printer control panel, press .
4 Press the arrow buttons to scroll to Maintenance , and then press .
5 Press the arrow buttons to scroll to Deep Clean Printhead , and then press .
A cleaning page prints.
6 Press the arrow buttons to scroll to Align Printer , and the press .
An alignment page prints.
Note: Do not remove the alignment page until printing is finished.
Printer is busy or does not respond
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the
following:
M AKE SURE THE PRINTER IS NOT IN P OWER S AVER MODE
If the power light is blinking on and off slowly, then the printer is in Power Saver mode. Press to
wake up the printer.
If the printer will not come out of Power Saver mode, then reset the power:
1 Unplug the power cord from the wall outlet, and then wait 10 seconds.
2 Insert the power cord into the wall outlet, and then turn on the printer.
If this problem persists, then check our Web site for updates for your printer software or firmware.
R ECONNECT THE PRINTER POWER SUPPLY
1 Turn off the printer, and then unplug the power cord from the wall outlet.
2 Gently remove the power supply from the printer, and then reinsert it.
3 Plug the power cord into the wall outlet, and then turn on the printer.
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