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Troubleshooting – Linksys Etherfast User Manual

Page 49

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EtherFast

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Managed 24-Port with Dual Gigabit Switch

Troubleshooting

This section provides possible solutions to problems regarding the installation
and operation of the Managed 24-Port with Dual Gigabit Switch. If your situ-
ation is described here, the problem should be solved by applying the corre-
sponding solution. If you can’t find an answer here, check the Linksys web-
site at www.linksys.com.

1. I can’t connect to the Managed 24-Port with Dual Gigabit Switch using the

telnet, Web browser, or SNMP software.

• Be sure you have configured the agent with a valid IP address, subnet

mask, and default gateway (Layer 2).

• Check that you have a valid network connection to the Switch and that

the port you are using has not been disabled.

• Check the network cabling between the management station and the

Switch.

• If you cannot connect using telnet, there may already be four active

sessions. Try connecting again at a later time.

2. I forgot or lost the password.

• Reinstall the switch firmware as described in the Appendix. Otherwise,

contact Linksys Technical Support for help.

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EtherFast

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Series

The Exit command under the Main Menu is used to exit the configuration
program and terminate communications with the Switch for the current ses-
sion.

If you need to return to the program, press Enter repeatedly.

92

Exit

Common Problems and Solutions