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Problems transferring pictures – Kodak 4000 User Manual

Page 54

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44

Chapter 6

Problems Transferring Pictures

Transferring Pictures

Problem

Cause

Action/Solution

Cannot transfer
pictures to the
computer.

The Transfer button was
not pressed.

Press the Transfer button.

The AC power adapter
or USB cable is not
securely connected.

Check the connections
(

page 25

) and try again.

The camera is not
properly seated.

Place the camera on the
printer dock (

page 14

) or

readjust the camera
placement.

The camera was
removed from the
printer dock during
picture transfer.

Replace the camera on the
printer dock (

page 14

) and

try again.

There are too many
applications running on
your computer.

Close all software
applications and try again.

The software is not fully
or correctly installed on
the computer.

1

Disconnect the USB cable
from the printer dock.

2

Close all software
applications.

3

Uninstall the software
(

page 21

).

4

Re-install the Kodak
EasyShare printer dock
software (

page 21

).

5

Reconnect the USB cable
to the printer dock
(

page 25

).

urg_00170.book Page 44 Thursday, August 14, 2003 7:20 AM